Effective Date: 20 Nov, 2024

​

Butterfly Culture LLP ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to ensure its protection.

 

1. Information We Collect

We collect two main types of data:

a. Personal Information

• Account Information: Name, email, phone number, organization details.

• Payment Information: Billing address, payment card details when processing subscriptions.

b. Usage and Device Data

• Log Data: Information about how you interact with AssistGen, including IP address, browser type, usage timestamps, and analytics data.

• Device Information: Details of the devices and browsers used to access the platform.

c. User-Generated Content

• Files, designs, models, or other content created or uploaded to AssistGen.

 

2. How We Use Your Information

We may use the collected data for the following purposes:

• To provide and improve the AssistGen platform, including technical support and updates.

• To communicate with you regarding your account, transactions, or platform-related promotions.

• To comply with legal obligations under Indian law.

• 3. Data Sharing and Disclosure

• We do not sell your personal information. However, we may disclose your information to:

• Service Providers: Third parties who assist with operations such as hosting, payment processing, and customer service.

• Legal Authorities: If required by law, for example, to comply with a legal process or protect our rights.

 

4. Data Security

We implement industry-standard security measures to protect your personal information. However, while we strive to protect your data, no system can be entirely secure, and we cannot guarantee the absolute security of your data.

 

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, including for resolving disputes and enforcing agreements.

 

6. Your Rights and Choices

As per Indian data protection laws and regulations, you may have the following rights:

• Access: You may request access to your personal data.

• Correction: You can request correction of inaccurate or incomplete information.

• Deletion: You may request that we delete your personal data, subject to certain exceptions.

• Opt-Out: You may opt out of marketing communications by contacting us directly or using the unsubscribe option provided.

To exercise these rights, please contact us at hello@thebutterflyculture.com.

 

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, analyze usage patterns, and serve personalized content. You can manage your cookie preferences through your browser settings.

 

8. Third-Party Services

AssistGen may include third-party links or integrations. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review their privacy policies before engaging with them.

 

9. Children's Privacy

AssistGen is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.

 

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the updated version on this page and revise the "Effective Date." Please review the policy periodically to stay informed about our data practices.

 

11. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of the courts located in Bangalore, Karnataka, India.

12. Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact us:
Email: hello@thebutterflyculture.com
Phone: 080-44451199